Commitment to Quality

QUALITY & SATISFACTION: All ear posts are made of 14 karat gold-filled or 2.5-micron gold vermeil standard over sterling silver. This heavy gold vermeil ensures there's 50 times more gold bonding, with a minimum of 42% pure gold, compared to standard gold plating. This investment confirms that they are allergen-free and highly unlikely to change color, delivering to you the highest quality ear studs next to pure gold. For our larger pieces, rest assured, we have taken your earlobes and aesthetics into consideration. Our designer has created Bunny Ears to complement your Hillary Jackson jewelry. 

RETURNS: We do not accept returns unless there was an issue in the shipping process. In such cases, we must be contacted within 14 days of the purchase date to facilitate a return.

EXCHANGES: All exchanges are accepted within 14 days of the purchase date. If you have any questions about our products, please contact us.

REPAIRS: Your satisfaction is absolutely a priority for us. Please consider that the organic's natural delicateness is greatly reduced, yet surprisingly resilient, thanks to our proprietary preservation process. Organics are inherently fragile; thus, please avoid any friction or direct contact with lotions, perfumes, chemicals, or abrasives, as they can compromise the preserved aesthetic. Each piece is one of a kind and may not be repairable.

Statement Regarding Intellectual Property of Hillary Jackson Designs

This Site and its entire contents, features, and functionality (including but not limited to all webpages, user interfaces, information, design, software, source code, text, displays, graphics, images, videos, and audio recordings, and the design, selection, and arrangement thereof) are owned and controlled by Hillary Jackson Designs, LLC, and are protected by United States and internationals laws that extend to the protection of copyright, trademark, patent, trade secret, and other intellectual property rights.

All trademarks, service marks, trade names, trade dress, and related intellectual property rights in the Products are proprietary to Hillary Jackson Designs, LLC. You may not use, reproduce, or display any of the Hillary Jackson Designs trademarks except upon Hillary Jacksons Designs granting prior written consent.

Except as expressly provided in this statement, you may not copy, display, distribute, transmit, transfer, link to, reproduce, license, frame, alter, create derivative works, of reverse engineer, or republish all or any portion of the Site or any of the designs displayed therein for commercial or public purpose without Hillary Jackson Designs’ prior written consent.

You may only use the Site and the contents thereof for lawful purposes, and you agree not to use the Site, the contents of the Site, or the Products in any way that violates any applicable federal, state, local, or international law or regulation.