Commitment to Quality

QUALITY & SATISFACTION

All ear posts are 14 karat gold filled or 2.5 micron gold vermeil standard over sterling silver. This heavy gold vermeil means there’s 50x more gold bonding, with a minimum 42% pure gold, versus standard gold plating. This investment verifies they are allergen free and very unlikely to change color. This delivers you the highest quality ear stud next to pure gold. For our larger pieces, don't worry, we took your earlobes and aesthetics into consideration. Our designer created Bunny Ears to pair with your Hillary Jackson jewelry.

 

SHARING THE LOVE

A positive shout out @hillaryjacksondesigns is always most appreciated. Please Instagram your Hillary Jackson jewelry and tag us--and we're always delighted when you refer a friend. May you feel our positivity and gratitude and the little extra sparkle in return too. Thank you!


REPAIRS
Your satisfaction is absolutely a priority to us. Please consider the organic’s natural delicateness is greatly reduced, and surprisingly resilient, thanks to our proprietary preservation process. Organics are inherently fragile, thus please avoid any friction or direct contact to the jewelry with lotions, perfumes, chemicals, or abrasives as they can compromise the preserved aesthetic. Each piece is one of a kind and may not be able to be repaired.

EXCHANGES
All exchanges are accepted within 14 days of purchased goods. If you have any questions with our products, please contact us. 

RETURNS
We do not accept returns unless something was inferior in the shipping process. We must be contacted within 14 days of purchasing date to manage a return in this situation.

Statement Regarding Intellectual Property of Hillary Jackson Designs

This Site and its entire contents, features, and functionality (including but not limited to all webpages, user interfaces, information, design, software, source code, text, displays, graphics, images, videos, and audio recordings, and the design, selection, and arrangement thereof) are owned and controlled by Hillary Jackson Designs, LLC, and are protected by United States and internationals laws that extend to the protection of copyright, trademark, patent, trade secret, and other intellectual property rights.

All trademarks, service marks, trade names, trade dress, and related intellectual property rights in the Products are proprietary to Hillary Jackson Designs, LLC. You may not use, reproduce, or display any of the Hillary Jackson Designs trademarks except upon Hillary Jacksons Designs granting prior written consent.

Except as expressly provided in this statement, you may not copy, display, distribute, transmit, transfer, link to, reproduce, license, frame, alter, create derivative works, of reverse engineer, or republish all or any portion of the Site or any of the designs displayed therein for commercial or public purpose without Hillary Jackson Designs’ prior written consent.

You may only use the Site and the contents thereof for lawful purposes, and you agree not to use the Site, the contents of the Site, or the Products in any way that violates any applicable federal, state, local, or international law or regulation.